Last Updated: 23-03-2026

This Refund Policy governs the terms under which refunds may be issued for purchases of our courses and services. By enrolling in our course, you agree to the terms outlined below.

1. Eligibility for Refund

Customers may request a refund within seven (7) calendar days from the date of purchase (“Refund Window”). Refund requests submitted after the Refund Window will not be eligible for any refund.

2. Refund Amount

If a refund request is received within the eligible Refund Window, the customer shall be entitled to a seventy-five percent (75%) refund of the total amount paid. The remaining twenty-five percent (25%) shall be retained to cover administrative, platform, and processing costs.

3. Refund Request Process

To initiate a refund, customers must submit a request by contacting our support team with:

Full Name
Registered Email Address
Course Name
Proof of Purchase / Transaction Details
Reason for Refund (optional but recommended)
4. Processing Timeline

Once the refund request is reviewed and approved, the refund will be processed within five (5) business days. However, the actual credit to the customer’s account may vary depending on the payment provider or banking institution.

5. Mode of Refund

Refunds will be issued via:

The original payment method used during purchase; or
Bank transfer, if required (customer must provide accurate banking details)

We are not responsible for delays caused by incorrect or incomplete financial information provided by the customer.

6. Non-Refundable Cases

Refunds will not be granted under the following circumstances:

Requests made after the 7-day Refund Window
Failure to provide required purchase or identity verification details
Any misuse, abuse, or violation of our platform terms
7. Right to Modify

We reserve the right to modify or update this Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on our platform.

8. Contact Information

For any refund-related queries, please contact: ask@generativeaitechshila.com

Here’s a simple step-by-step guide to enroll and start learning from any device. 👇

💳 STEP 1: HOW TO PURCHASE
💻 On Laptop / Computer:
1️⃣ Visit 🌐 https://www.generativeaitechshila.com/
2️⃣ Login with your Mobile Number and Email
3️⃣ Go to the “Courses” tab
4️⃣ Select  the course
5️⃣ Click “Get This Course” and complete the secure payment

🍎 On iPhone (iOS):
1️⃣ Install the Classplus App from the App Store
2️⃣ Login and enter Org Code: lfpbe
3️⃣ Go to the Store section
4️⃣ Find the course and click Buy Now

🤖 On Android:
1️⃣ Install the Generative AI Techshila App from the Play Store
2️⃣ Login using your details
3️⃣ Navigate to the Store section
4️⃣ Click Buy Now to enroll

Here’s a simple step-by-step  start learning from any device. 👇

Once enrolled, follow these steps:

1️⃣ Login to the Website or Mobile App (use the same Mobile Number / Email used during purchase)
2️⃣ Navigate to the “Store” section
3️⃣ Click on the course
4️⃣ Click on the “Content” tab at the top
5️⃣ Open the folder
6️⃣ Select your desired Module
7️⃣ Click on any Lecture to:
• ▶️ Watch the video
• 📄 View or download PDF notes